Frequently Asked Questions

What happens in the first appointment?

A first session will last 1 hour you will be able to 'have your say' and say more about your situation, you will listened to and may be offered some early suggestions to what maybe the cause. At the end of the hour you can decide whether therapy is for you.

What if I do not know where to start?

In reality, if you are reading this page, then you have already started. Many clients say that they did not know what to say and are very surprised when they talk to the counsellor for the first time.

How long will the full course of treatment last?

This will depend on the nature and severity of your symptoms. All work is done contractually so you will know you are aiming for. There will be regular reviews of progress and guidance.

If I finish my contract for therapy can I come back?

Yes you can, we have many clients who book further 'top up' sessions as and when they need them. Some clients prefer to reach one target, then take a break from therapy and then return to do more work at a time to suite themselves.

What happens if I can't make my appointment?

Please note that payment is due for any missed or cancelled sessions, once they have been booked and confirmed. It is only very occasionally possible to rearrange a session for the same week.

What happens if I am late for a session?

We understand that traffic can be bad and sometimes life can get in the way! However, if you arrive late for your appointment, you can only have whatever time is remaining. This prevents disruption to other clients.

Can I trust the counsellor?

Trust is never expected or demanded from our clients, we hope that trust will develop over time. In saying this, all our therapists are trustworthy and follow a strict code of ethics.

Click here to see our 3 step guide to start counselling and psychotherapy.